Welcome to Crown Furniture!
Got questions? Here are quick answers to what customers ask us most.
Shipping
Do you ship outside the US? Not currently — Crown Furniture ships within the United States only.
What does shipping cost and how long does it take? Shipping is free on every order. Here’s the typical timeline:
- Processing: 1–2 business days
- Transit: 3–5 business days
Most orders land within 4–7 business days of purchase. Full details are on our Shipping Policy page.
Can I track my order? Yes — you’ll get a tracking number by email once it ships, and you can check status anytime on our Orders Tracking page.
Payments & Security
What payment methods work here? We accept Visa, Mastercard, American Express, Discover, and Diners Club, all processed securely through Stripe in USD.
Is checkout secure? Yes. Stripe handles every transaction under PCI DSS Level 1 standards with SSL encryption, and we never keep your full card details on file.
Orders & Returns
What’s your return policy? You’ve got 30 days from delivery to return something. Damaged or defective items get free return shipping. Full details in our Returns and Refund Policy.
How do I start a return? Email support@breezewayfurniture.com with your order number and a few photos of the item. Once approved, we’ll send you return instructions (and a prepaid label if it applies).
Our Store & Products
Is everything brand new? Yes — every sofa, table, chair, and bed we sell is brand new and chosen for quality, comfort, and durability.
Need to reach support? We’re here for product questions, order issues, returns — anything really.
Email: support@breezewayfurniture.com Phone: +1 559-374-7953 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)
We aim to reply to every email within 24 business hours.
More info: Contact Us, Shipping Policy, Returns and Refund Policy, Privacy Policy, and Terms of Service pages.
